Ubisoft

All of our products come with a lifetime warranty, which means if a purchased item has a problem or gets banned, we will provide you with a new replacement for free. We currently have the lowest problem rate in the industry and very rarely have to replace an item. For more information, please visit our Terms of Service and Return & Refund Policy

All of our products are sold with full email access and are linked to verified and secure email addresses. This means that you can change your email and password immediately after purchasing a product. To change product details, you need to log in to the official website of the purchased game and change the data through the settings.

First of all, please read our Return & Refund Policy and check the specific regulations about the refund options. If your request for a refund satisfies our rules then you can contact us using the widget in the lower right corner.