Help center
How can we help?
Can i request a refund?
First of all, please read our Return & Refund Policy and check the specific regulations about the refund options. If your request for a refund satisfies our rules then you can contact us using the widget in the lower right corner.
Can I sell my product?
Unfortunately, at the moment, our store does not sell products from third parties, if such an opportunity appears, then we will definitely inform you.
Can I checkout as a guest?
You can make a purchase with registration on our site, all you need to do is to choose the desired products, add it to the cart and select "Register with e-mail", all you need to do is enter the desired login and mail, our system automatically generates a secure password, after successful payment you will receive details of the purchased product and a password from your profile to the specified mail.
Is it safe to buy accounts?
Customer security is our primary focus. We use secure payment methods as our payment processor to ensure the security and privacy of all our customers. This means that all your payment information is strictly protected and inaccessible to us. When you purchase an account from us, you are not risking anything.
How fast will i get my product?
Once you successfully pay for your order, you will receive the purchased item within minutes, sometimes even seconds! All details will be shown immediately in your Gamesrift personal account and a copy of the details will be sent to your email address. Our systems are open 24/7 and you'll receive your invoice instantly, no matter where you are in the world.
Can i change email / password on purchased products?
All of our products are sold with full email access and are linked to verified and secure email addresses. This means that you can change your email and password immediately after purchasing a product. To change product details, you need to log in to the official website of the purchased game and change the data through the settings.
What should I do if I have a problem with a purchased item?
If you have a problem with a purchased product or any question, please feel free to contact us via the help widget in the lower right corner, by filling out the form or contact us by mail support@gamesrift.com.
My financial information is safe after purchase?
Gamesrift does not directly process the financial information you enter when you pay for your order. Only our verified payment gateways have access to sensitive financial information when you pay for our services. By using the most reliable and verified payment gateways, we ensure maximum security for our users.
What does lifetime warranty mean?
All of our products come with a lifetime warranty, which means if a purchased item has a problem or gets banned, we will provide you with a new replacement for free. We currently have the lowest problem rate in the industry and very rarely have to replace an item. For more information, please visit our Terms of Service and Return & Refund Policy
Is it legal to buy game ccounts?
Buying accounts is completely legal because you pay money for them and get the rights to the purchased account. Therefore, you do not need to worry, buying accounts is completely safe and legal.
What payment methods do we have?
After add a product to the cart, you will have to choose a payment method. There are several of them, which is very convenient. You can pay with your Visa, Mastercard, PayPal, Stripe, Coinbase, Blik, iDeal, Poli, Giropay, SEPA, Sofort, Przelewy24, Bank Trasnfers and 150+ other payments! You can actually choose the currency in which the payment will be made.
What details will I get after buying game account?
After the payment is made, you will receive all the necessary data to enter your account. However, now you haven’t the opportunity to sell your game account. So, now you can easily buy an account without taking much time.
Do I need to register to make a purchase?
How do I create an account?
I forgot my password. What should I do?
How do I change my email/password/account details?
How do I delete my account?
How can I recognize a scammer in conversations with sellers?
What is your site and why choose you?
Which regions/servers do you support?
How can I contact support?
How do I report a bug on the site?
Where do I report a copyright concern?
What is the minimum age to use the site?
How do I buy an account?
I bought the wrong account (wrong platform/region/version). What can I do?
My order is processing — what does that mean?
How do I receive the account after purchase?
What should I check right after buying an account?
Can I cancel an order?
What is Buyer Protection?
What if the account doesn't match the description?
Which payment methods do you accept?
My payment/transaction failed. What should I do?
My payment was refunded. When and how will I receive my funds back?
Is it safe to pay on your site?
Can I get an invoice/receipt?
I didn't receive my account details or any email. What should I do?
The account I bought doesn't work or stopped working. What should I do?
How do I secure a purchased account?
What if the account gets banned after purchase?
How fast does support respond?
What should I include in my request?
I have a different problem. How can I contact you?
Do you have a refund policy?
Can I get a refund for an account I already accessed?
How do I request a refund?
Write to us — we reply within minutes.